Candle Subscription FAQ

Everything you need to know about The Steady Drop's premium UK candle subscription service. Quality candles, delivered monthly.

How often will I receive candles?

You'll receive a new set of candles every month, timed with our drop schedule.

What types of candles do you offer?

We offer a variety of high-quality, long-burning candles in 3 tiers, basic, colour assortment and weird stuff.

How do I cancel my subscription?

You can cancel your subscription at any time through your account settings. Like any subscription service, if payment has been taken you are a member of the service for the calendar month and candles will be delivered. There is no return on goods.

Do you accept subscriptions from outside the UK?

Currently, we only accept subscriptions for customers located in the UK.

How much is UK delivery?

We offer free delivery across mainland UK with all our subscription plans. Your candles are carefully packaged and delivered via tracked service each month.

Are your candles eco-friendly?

Yes! Our candles are made with sustainable materials, natural waxes, and eco-friendly packaging. We're committed to reducing our carbon footprint while delivering quality products across the UK.

Still have questions?

If you couldn't find the answer you were looking for, feel free to reach out to our customer support team.