Please read these terms carefully before using our service
By subscribing to our candle service, you agree to a recurring monthly payment. Subscriptions automatically renew each month unless cancelled. Cancellations must be made at least 3 days before your next drop date.
Deliveries are made monthly to UK addresses only. We are not responsible for delays due to shipping carriers or customs. Delivery dates may vary based on your location.
All candles are manufactured to meet UK safety standards. While we ensure quality control, slight variations in color, scent, and appearance may occur. Follow open flame safety safety guidlines and do not leave unattended.
Due to the nature of our products, we cannot accept returns unless items arrive damaged. Report damages within 48 hours of delivery with photographic evidence. No refunds on partially used products.
We collect and process personal data in accordance with UK data protection laws. Your information is used solely for order processing, delivery, and service improvements. See our Privacy Policy for details.
We reserve the right to modify these terms at any time. Changes will be communicated via email and continued use of our service constitutes acceptance of modified terms.